# Playlists

The **Playlists** section allows you to organize multiple audio files into playback sequences for use in
phone.systems(TM).
Playlists are typically used for music on hold, rotating announcements, or ring group messages.
You can easily **create**, **edit**, **reorder**, and **delete** playlists directly from the **phone.systems(TM)** user
interface.



**Create Playlist**

Combine multiple audio files into a single playlist for playback or announcements.

[Create Playlist](#ps3-create-playlist)

**Edit Playlist**

Rename, reorder, or update existing playlists and manage included audio files.

[Edit Playlist](#ps3-edit-playlist)

**View Playlist Relations**

View how playlists are linked to Call Flows, Ring Groups, or Queues before editing.

[View Playlist Relations](#ps3-playlists-relations)

**Delete Playlist**

Safely remove a playlist after reviewing any associated relations.

[Delete Playlist](#ps3-delete-playlist)

---



## Create Playlist

You can create a new playlist by combining existing audio files from your **Audio Files** library.

1. Open the **Audio Files** menu and select the **Playlists** tab.
2. Click the [![+-symbol](../../_images/%2B-symbol.png)](../../_images/%2B-symbol.png)
   icon.

[![Add Playlist button](../../_images/playlist1.png)](../../_images/playlist1.png)


**Fig. 1.** Add Playlist button

3. Enter a **Name** for your playlist and click **Add audio files** to include existing files.

Note

Only audio files that already exist in your library can be added to a playlist.

[![Adding audio files to a playlist](../../_images/playlist2.png)](../../_images/playlist2.png)


**Fig. 2.** Adding audio files to a playlist

4. (Optional) Drag and drop tracks to change their playback order.

[![Reordering playlist tracks](../../_images/gif14.gif)](../../_images/gif14.gif)


**Fig. 3.** Reordering playlist tracks

5. Once all desired files are added and ordered, click **Save** to create the playlist.

[![Saving playlist](../../_images/playlist3.png)](../../_images/playlist3.png)


**Fig. 4.** Saving a new playlist



---

## Edit Playlist

You can rename an existing playlist, modify its contents, or adjust the order of the audio files.

1. In the **Playlists** tab, click the **Actions** button next to the playlist you want to edit.
2. Select **Edit** from the dropdown menu.

[![Actions button in playlist menu](../../_images/playlist_actions.png)](../../_images/playlist_actions.png)


**Fig. 5.** Actions button in playlist menu

3. Update the **Name**, **Add** or **Remove** audio files, or **Reorder** them.
4. Click **Save** to confirm your changes.

[![Edit Playlist Window](../../_images/playlist_edit.png)](../../_images/playlist_edit.png)


**Fig. 6.** Edit Playlist Window



---

## View Playlist Relations

Each playlist may be linked to other configurations, such as **Call Flows**, **Ring Groups**, or **Queues**.
Viewing relations helps ensure you don't delete or modify a playlist that's currently in use.

1. In the **Playlists** tab, click the **Actions** button next to a playlist.
2. Select **Relations** from the dropdown menu.

[![Actions button in playlist menu](../../_images/playlist_actions.png)](../../_images/playlist_actions.png)


**Fig. 7.** Actions button in playlist menu

The **Relations** window displays all related items grouped by category. Click the
[![gear](../../_images/gear.svg)](../../_images/gear.svg)
icon next to a relation to navigate directly to its configuration page.

[![Playlist relations overview](../../_images/playlist_relations.png)](../../_images/playlist_relations.png)


**Fig. 8.** Playlist relations overview



---

## Delete Playlist

To delete a playlist, click the **Actions** button and select **Delete**.

[![Actions button in playlist menu](../../_images/playlist_actions.png)](../../_images/playlist_actions.png)


**Fig. 9.** Actions button in playlist menu

If the selected playlist has any **relations**, the **Delete Playlist** dialog displays a warning banner and a
**relations counter**. Click the counter to view the complete list of related items.

Before deletion can proceed, all related services must be unlinked. Once the relations are removed, click **Delete** to
permanently delete the playlist.

> [![Delete Playlist dialog with relations](../../_images/playlist_delete1.png)](../../_images/playlist_delete1.png)
>
>
> **Fig. 10.** Delete Playlist dialog with relations

> [![Delete Playlist dialog without relations](../../_images/playlist_delete2.png)](../../_images/playlist_delete2.png)
>
>
> **Fig. 11.** Delete Playlist dialog without relations

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