# Audio files The **Audio Files** section allows you to manage sound recordings and announcements used across your system. These files can serve as greetings, voicemail messages, IVR prompts, or call announcements. You can easily **upload**, **record**, **generate**, **edit**, and **delete** audio files directly from the **phone.systems(TM)** user interface. **Upload audio file** Add existing recordings (greetings, IVR prompts, announcements) to your library. [Upload audio files](#ps3-uploading-audio-files) **Record audio file** Capture new audio using your device's microphone. [Record audio files](#ps3-audio-files-recording) **Text to speech** Generate an audio file from text using a voice from the list of available voices. [Text to speech](#ps3-audio-files-text-to-speech) **View audio file relations** See where a file is used (Playlists, Call Flows, Contact Methods) before making changes. [View audio file relations](#ps3-audio-files-relations) **Delete audio file** Remove an audio file safely after reviewing any linked relations. [Delete audio files](#ps3-audio-files-delete) --- ## Upload audio files You can upload existing audio files to quickly reuse professional recordings, greetings, or pre-recorded announcements. This is ideal for uploading IVR messages, pre-approved company greetings, or multilingual system prompts. 1. Go to the **Audio Files** section. 2. Click the [![+-symbol](../../_images/%2B-symbol.png)](../../_images/%2B-symbol.png) icon and select **Upload audio file**. [![../../_images/fig124.png](../../_images/fig124.png)](../../_images/fig124.png) **Fig. 1.** Upload audio file option 3. In the **Upload Audio File** window, browse and select the desired audio file from your local drive, network storage, or external media. Note The maximum file size for an audio file is **14 MB**. [![../../_images/fig102.png](../../_images/fig102.png)](../../_images/fig102.png) **Fig. 2.** File selection window 4. Once the upload is complete, click the **Play** button to preview the file. [![../../_images/fig227.png](../../_images/fig227.png)](../../_images/fig227.png) **Fig. 3.** Uploaded audio file playback --- ## Record audio files You can record audio files directly from your device's microphone, allowing you to quickly create personalized announcements, greetings, or voicemail messages without needing external software. 1. Open the **Audio Files** section. 2. Click the [![+-symbol](../../_images/%2B-symbol.png)](../../_images/%2B-symbol.png) icon and select **Record audio file**. [![../../_images/fig124.png](../../_images/fig124.png)](../../_images/fig124.png) **Fig. 4.** Recording audio files 3. In the **Record New File** window, enter a name for the recording and click **Record** to begin. [![Recording Interface](../../_images/fig320.png)](../../_images/fig320.png) **Fig. 5.** Recording interface 4. Speak into your device's microphone. When finished, click **Stop** to end the recording. 5. Click **Play** to review your recording. If you're satisfied, click **Save** to store it in your audio library. Note The maximum file size for a recorded audio file is **14 MB**. > [![Recording Audio Files and Stop Recording Button](../../_images/fig419.png)](../../_images/fig419.png) > > > **Fig. 6.** Recording audio files > [![Playback and Save Controls](../../_images/fig515.png)](../../_images/fig515.png) > > > **Fig. 7.** Playback and save controls --- ## Text to speech You can generate an audio file from typed text using a voice from the list of available voices. This is useful for creating greetings, IVR prompts, or announcements without recording audio manually. 1. Open the **Audio Files** section. 2. Click the [![+-symbol](../../_images/%2B-symbol.png)](../../_images/%2B-symbol.png) icon and select **Text to speech**. [![Text to speech option in the Audio Files menu](../../_images/text_to_speech_option.png)](../../_images/text_to_speech_option.png) **Fig. 8.** Text to speech option 3. In the **Text to speech** window, enter the message in the **Text** field. 4. Select a **Voice** from the list of available voices. Note The **Text** field supports up to **300 characters**. [![Selecting a voice for text to speech audio generation](../../_images/text_to_speech_voice.png)](../../_images/text_to_speech_voice.png) **Fig. 9.** Selecting a voice 5. Click **Generate** to create the audio preview. 6. In the **Preview** section, click **Play** to review the generated audio. 7. Enter a **Filename** for the audio file. 8. Click **Save** to store the generated file in your audio library. [![Text to speech audio preview and filename field](../../_images/text_to_speech_generate.png)](../../_images/text_to_speech_generate.png) **Fig. 10.** Text to speech audio preview --- ## Edit audio files You can rename existing audio files to keep your library organized and make it easier to identify their purpose (for example, "Main Greeting" or "After-Hours Message"). 1. In the **Audio Files** list, click the **Actions** button next to the file you want to edit. 2. Select **Edit** from the dropdown menu. 3. Update the file name or description as needed. 4. Click **Save** to confirm your changes. [![Actions Button](../../_images/fig610.png)](../../_images/fig610.png) **Fig. 11.** Actions button --- ## View audio file relations Each audio file may be linked to other configurations, such as **Playlists**, **Call Flows**, or **Contact Methods**. Viewing relations helps ensure you don't delete or modify a file that's currently in use. 1. Click the **Actions** button next to an audio file. 2. Select **Relations** from the dropdown menu. [![Actions Button](../../_images/fig610.png)](../../_images/fig610.png) **Fig. 12.** Actions button The **Relations** window displays all related items grouped by category. Click the [![gear](../../_images/gear.svg)](../../_images/gear.svg) icon next to a relation to navigate directly to its configuration page. [![Audio File Relations Overview](../../_images/relations.png)](../../_images/relations.png) **Fig. 13.** Audio file relations overview --- ## Delete audio files To delete an audio file, click the **Actions** button and select **Delete**. [![Actions Button](../../_images/fig610.png)](../../_images/fig610.png) **Fig. 14.** Actions button If the selected audio file has any **relations**, the **Delete Audio File** dialog displays a warning banner and a **relations counter**. Click the counter to view the complete list of related items. Before deletion can proceed, all related services must be unlinked. Once the relations are removed, click **Delete** to permanently delete the audio file. > [![Delete Audio File dialog with relations](../../_images/delete12.png)](../../_images/delete12.png) > > > **Fig. 15.** Delete audio file dialog with relations > [![Delete Audio File dialog without relations](../../_images/delete2.png)](../../_images/delete2.png) > > > **Fig. 16.** Delete audio file dialog without relations On this page