# Cancel porting request

Cancel a porting request when the whole request should stop before it is completed.

## Before you begin

The porting request must be in **Pending**, **In Process**, or **Changes Required** status.

## Step 1: Open the porting request

1. In the DIDWW User Panel, go to **Phone Numbers > Number Porting**.
2. Open the **Porting Requests** tab.
3. Click **Actions (...)** next to the porting request you want to cancel.
4. Select **Cancel request**.

Note

For porting requests in **In Process** status, cancellations are reviewed by DIDWW staff.

- When cancellation is still possible, the request is approved and the numbers are canceled.
- If it is too late, the request is rejected and porting continues.

[![Cancel a porting request from the Actions menu.](../../../_images/cancel-porting-request.png)](../../../_images/cancel-porting-request.png)


**Fig. 1.** Canceling a porting request from the **Actions** menu.

## Related resources

- [Number porting](../index.html) - Understand request and number-level cancellation behavior.
- [Porting requests reference](porting-requests-reference.html) - Review porting request statuses.

On this page
