# Unassign DID numbers from a capacity group

Unassign DID numbers from a Capacity group when they should no longer use the group's shared or metered channels.

## Before you begin

- Review the DID number's capacity mode before unassigning it from a group. A DID+0 number needs additional Capacity to receive inbound calls. See [How capacity works](../../capacity/how-capacity-works.html).
- Review the Capacity group behavior and constraints before removing numbers from the group. See [Capacity groups](../../capacity/capacity-groups.html#capacity-groups).
- If you plan to delete the group after unassigning DID numbers, see [Delete a Capacity group](../../capacity/how-to-guides/delete-capacity-group.html).

## Step 1: Filter DID numbers by capacity group

1. In the DIDWW User Panel, go to **Phone Numbers > My Numbers**.
2. Select the **Active** or **All Numbers** tab.
3. Open **Filters** and enable the **Capacity group** filter.
4. Select the pool and Capacity group.

[![Filter DID numbers by Capacity group](../../../_images/step1filter-numbers.png)](../../../_images/step1filter-numbers.png)


**Fig. 1.** Filter DID numbers by Capacity group

## Step 2: Open the Update Capacity Group action

1. Select the DID numbers.
2. At the bottom of the page, click **Batch Actions**.
3. Select **Update Capacity Group**.

[![Select DID numbers and open Update Capacity Group](../../../_images/step3select_numbers.png)](../../../_images/step3select_numbers.png)


**Fig. 2.** Open Update Capacity Group

## Step 3: Unassign the capacity group

1. In the **Update Capacity Group** window, open the **Capacity group** dropdown.
2. Select **Unassign Capacity Group**.
3. Click **Confirm**.

[![Unassign Capacity Group option](../../../_images/unassign_capacity_group.png)](../../../_images/unassign_capacity_group.png)


**Fig. 3.** Unassign Capacity Group

## Related resources

- [Capacity groups](../../capacity/capacity-groups.html) - Understand group behavior and constraints.
- [How capacity works](../../capacity/how-capacity-works.html) - Understand what happens when no channel is available.
- [Delete a Capacity group](../../capacity/how-to-guides/delete-capacity-group.html) - Delete a group after DID numbers are unassigned.

On this page
