# Assign a voice trunk

Assign an inbound voice trunk to one or more DID numbers. The assigned trunk can be a SIP trunk, PSTN trunk,
phone.systems(TM) trunk, or trunk group, and its configuration determines where incoming calls are delivered.

You can assign a voice trunk directly from the **Trunk** column for a single DID number or use **Batch Actions** to
update multiple DID numbers.

## Before you begin

- A DID number is required. See [How to buy numbers](../../buy-numbers/how-to-buy.html#user-panel-purchase).
- An inbound voice trunk is required. See [Inbound Trunks](../../../voice/inbound-trunks/index.html#user-panel-voice-in).

## Assign the trunk for a single DID number

To assign a voice trunk to a single DID number, follow these steps.

### Step 1: Open My Numbers page

In the DIDWW User Panel, go to **Phone Numbers > My Numbers**, or [open the page
directly](https://my.didww.com/#/user_dids).

[![My Numbers page.](../../../_images/fig122.png)](../../../_images/fig122.png)


**Fig. 1.** My Numbers page.

### Step 2: Open the Not Configured quick filter

This step is optional. Select the **Not Configured** quick filter to find DID numbers without a configured inbound voice
trunk.

DID numbers without a configured inbound trunk are marked as **Voice: none** in the **Trunk** column.

Note

The **Not Configured** quick filter lists DID numbers that do not have an assigned inbound voice trunk or inbound
channels. DIDs in this state, either unassigned or assigned with zero capacity, are unable to receive incoming calls.

[![Not Configured quick filter.](../../../_images/fig225.png)](../../../_images/fig225.png)


**Fig. 2.** Not Configured quick filter.

### Step 3: Assign the trunk

1. Locate the DID number you want to configure.
2. In the **Trunk** column, click the trunk name or **Voice: none**.
3. Select the trunk from the dropdown menu.
4. Click **Confirm**.

[![Assigning a voice trunk to a single DID number.](../../../_images/gif13.gif)](../../../_images/gif13.gif)


**Fig. 3.** Assigning a voice trunk to a single DID number.

Note

To unassign a voice trunk, select **Unassign Voice Trunk** instead of choosing a trunk.

---

## Assign the trunk for multiple DID numbers

To assign a voice trunk to multiple DID numbers, follow these steps.

### Step 1: Open My Numbers page

In the DIDWW User Panel, go to **Phone Numbers > My Numbers**, or [open the page
directly](https://my.didww.com/#/user_dids).

[![My Numbers page.](../../../_images/fig122.png)](../../../_images/fig122.png)


**Fig. 4.** My Numbers page.

### Step 2: Open the Not Configured quick filter

This step is optional. Select the **Not Configured** quick filter to find DID numbers without a configured inbound voice
trunk.

DID numbers without a configured inbound trunk are marked as **Voice: none** in the **Trunk** column.

Note

The **Not Configured** quick filter lists DID numbers that do not have an assigned inbound voice trunk or inbound
channels. DIDs in this state, either unassigned or assigned with zero capacity, are unable to receive incoming calls.

[![Not Configured quick filter.](../../../_images/fig225.png)](../../../_images/fig225.png)


**Fig. 5.** Not Configured quick filter.

### Step 3: Select the numbers

Select the DID numbers you want to update.

You can select numbers in two ways:

1. Check the boxes next to individual DID numbers.
2. Click the checkbox next to the **Country/City** column to open bulk options.

   - **Select All** selects all DID numbers that match the current filter criteria, even if they span multiple pages.
   - **Select Visible** selects only the DID numbers currently shown on the page.

[![Selecting multiple DID numbers.](../../../_images/gif2.gif)](../../../_images/gif2.gif)


**Fig. 6.** Selecting multiple DID numbers.

### Step 4: Assign the trunk

1. At the bottom of the page, click **Batch Actions**.
2. Select **Update Trunks**.
3. Choose the trunk you want to assign.
4. Click **Confirm**.

[![Assigning a voice trunk to multiple DID numbers.](../../../_images/gif3.gif)](../../../_images/gif3.gif)


**Fig. 7.** Assigning a voice trunk to multiple DID numbers.

Note

To unassign a voice trunk from selected DID numbers, select **Unassign Voice Trunk** instead of choosing a trunk.

## Related resources

- [SIP Trunk](../../../voice/inbound-trunks/creating-a-new-sip-trunk.html) - Create a SIP trunk for inbound call routing.
- [PSTN Trunk](../../../voice/inbound-trunks/creating-a-new-pstn-trunk.html) - Create a PSTN trunk for inbound call routing.
- [Batch actions reference](../batch-actions-reference.html) - Review My Numbers batch actions and selection behavior.

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