# Create a capacity group

Create a Capacity group to assign shared channels, metered channels, or both to multiple DID numbers.

## Before you begin

- Choose the channel pool that matches the DID numbers you plan to assign. For pool and group behavior, see [Capacity groups](../capacity-groups.html#capacity-groups).
- At least one active is required if you plan to assign the group to numbers, if you do not own any, see [How to buy numbers](../../buy-numbers/how-to-buy.html#user-panel-buy-numbers-process).
- For shared channels, at least one unassigned flat-rate channel must be available in the selected pool. See [Purchase flat-rate channels](purchase-flat-rate-channels.html#capacity-purchase-flat-rate-channels).
- For metered channels, your account must have a positive prepaid balance. To add funds, go to [Payment Methods](../../../billing/payment-methods/index.html#billing-payment-methods).

## Create and configure the group

1. In the DIDWW User Panel, go to **Phone Numbers > Capacity**.
2. Select the capacity pool, such as **Standard** or **Extended**.
3. Click **Create Capacity Group**.
4. In the pop-up window, enter a **Group name**.
5. Enter the number of **Assigned shared Channels**, **Assigned metered Channels**, or both.
6. Click **Create**.

[![Create Capacity Group pop-up with shared and metered channels](../../../_images/hybrid-create-capacity-group.png)](../../../_images/hybrid-create-capacity-group.png)


**Fig. 2.** Configure Capacity group channels

Important

At least one shared or metered channel must be assigned when creating a Capacity group.

Note

Flat-rate channels can be assigned only when they are available as unassigned channels. A Capacity group can include
shared channels, metered channels, or both.

## Related resources

- [Capacity groups](../capacity-groups.html) - Understand group behavior, fields, and limits.
- [Manage DID(s) in a Group](manage-dids-in-group.html) - Assign or remove DID numbers directly inside a Capacity group.
- [Edit a Capacity group](edit-capacity-group.html) - Change group channel allocation.

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