# Billing and payments with DIDWW MCP

Use DIDWW MCP to review supported billing and payment information for the
active DIDWW account. All actions described on this page are read-only.

DIDWW MCP cannot make payments, add funds, issue refunds, or manage payment
methods or billing details.

## What you can review

Describe the information you need in plain language. When possible, identify
the relevant DIDWW account, date range, amount, invoice, order, or payment
reference.

| Information | What you can request |
| --- | --- |
| Current account balance | Review the prepaid balance and currency of the active DIDWW account. |
| Invoices | List invoices, find a specific invoice, and review supported invoice details. Invoice lists can be filtered by year and month. |
| Order history | Review purchase orders recorded for the active DIDWW account, including available dates, references, amounts, currencies, and statuses. |
| Payment history | Review recorded payments, including available dates, methods, references, amounts, currencies, and statuses. |
| Completed refunds | Review completed refunds and their available references, dates, amounts, currencies, and related-record information. |
| Saved-card summaries | Review masked information for saved cards, such as the card type, last four digits, and expiration date. |

## Billing records

An order records a purchase, a payment records funds received by DIDWW, an
invoice records billed charges, and a completed refund records funds returned.
These records are related but are not interchangeable.

When reviewing account activity, ask the MCP client to compare the available
dates, amounts, currencies, statuses, and references. DIDWW MCP does not change
any of these records.

## Resolve an insufficient balance

DIDWW does not complete a purchase when the active account has insufficient
funds. Add funds through [Payment Methods in the DIDWW User Panel](https://my.didww.com/#/payment_methods), then return
to the MCP client and
review the updated balance.

DIDWW MCP cannot charge a saved payment card or add funds to the account. A
payment completed in the User Panel does not automatically retry a previous
purchase. Request a new purchase preview after the balance is updated.

## Permissions and approvals

The available billing information depends on the active DIDWW account, the
user's assigned permissions, and the records available for that account.
Connecting an MCP client does not grant additional billing permissions.

Read-only billing requests do not require DIDWW confirmation. The MCP client
may display its own tool-use approval before requesting information. This
client approval does not authorize a payment, purchase, refund, or other billing
change.

## Limitations

DIDWW MCP cannot:

- charge a saved payment card
- add funds to the account
- add, edit, or remove a saved payment card
- issue, approve, or cancel a refund
- change billing details
- reveal complete payment-card numbers or card security codes
- download invoice PDF files
- show pending or canceled refunds

Only completed refunds and masked saved-card information are available.
Complete payments, manage payment methods, update billing details, and request
refund-related changes through the DIDWW User Panel or the appropriate DIDWW
support channel.

See [Exports with DIDWW MCP](data-exports.html) to prepare supported
order and payment exports.

## Example requests

Review the account balance

```
Show the current balance and currency for the active DIDWW account.
```

Find an invoice

```
Show my invoices from July 2026.
Include their dates, references, amounts, currencies, and statuses.
```

Review order history

```
Show the orders recorded during the last 30 days.
Include the available dates, references, amounts, currencies,
and statuses.
```

Review payment history

```
Show the payments recorded during the last 30 days.
Include the available dates, methods, references, amounts,
currencies, and statuses.
```

Review completed refunds

```
Show the completed refunds from the last 30 days.
Include their available references, dates, amounts, currencies,
and related records.
```

Review saved cards

```
Show the saved-card summaries for the active DIDWW account.
```

Resolve an insufficient balance

```
Show the current balance and explain whether it is sufficient for the
proposed purchase. If it is insufficient, provide the DIDWW User Panel
link for adding funds. Do not retry the purchase.
```

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