# Inbound SMS Logs

Inbound SMS logs provide detailed records of inbound SMS activity. These logs are essential for monitoring, analysis,
and troubleshooting.

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## Inbound SMS Log Filters

Various filters are available to help you locate the exact SMS logs.

SMS Log Filters

| **Filter Name** | **Description** |
| --- | --- |
| **Time Received (UTC)** | Filter logs for specific time ranges: `Today`, `This week`, `This month`, `Previous month`, or `Custom Range`. |
| **Destination Address** | Filter logs by specific destination numbers using `Equals` or `Contains`. |
| **Status** | Filter logs by SMS status: `Any Status`, `Success`, or `Failed`. |
| **Trunk Type** | Filter logs by trunk types: `Email`, `HTTP IN`, `SMPP ESME`, or `SMPP SMSC`. |
| **Source Address** | Filter logs by specific source numbers using `Equals` or `Contains`. |
| **SMS Trunk** | Filter logs by specific trunks. |
| **SMS ID** | Filter logs by the unique SMS ID assigned to each message. |

Tip

You can filter multiple values in SMS log filters, such as source or destination addresses,
by entering the values separated by commas (,), or spaces. For example, enter `123,456` or `123 456`
to filter multiple entries in a single field.

[![Inbound SMS Log Filters.](../../_images/fig115.png)](../../_images/fig115.png)


**Fig. 1.** Inbound SMS Log Filters.

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## Inbound SMS Logs

The following fields are included in the inbound SMS logs:

Inbound SMS Log Descriptions

| **Field Name** | **Description** |
| --- | --- |
| **Time Received (UTC)** | The time when DIDWW received the SMS message. |
| **Time Sent (UTC)** | The time when the SMS message was sent to the user's trunk. |
| **Status** | Indicates whether the SMS was successfully delivered or failed. |
| **Reason** | If delivery failed, this field shows the reason for the failure. |
| **Source Address** | The source number from which the SMS was received. |
| **Destination Address** | The destination number (DID) to which the SMS was sent. |
| **Trunk / Type** | The trunk to which the SMS was sent. |
| **Destination** | The final destination of the trunk (e.g., IP address for *SMPP* trunks or email for *SMS to Email*). |
| **Fragments** | Displays the number of SMS fragments in the format: `1/x`, `2/x`, etc. |
| **Attempt** | The number of attempts to deliver the SMS to the user's end destination. |
| **SMS ID** | The unique identifier assigned to each SMS message. |
| **Billed Fragments** | The number of SMS fragments that were billed. |
| **Charged (USD)** | The cost of the SMS message. |

[![Inbound SMS Logs.](../../_images/fig219.png)](../../_images/fig219.png)


**Fig. 2.** Inbound SMS Logs.

Note

- Incoming SMS messages are billed if they reach DIDWW but fail to deliver to the user's destination.
- If a DID number is not assigned to an SMS trunk, incoming messages will not be billed.

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