# Outbound

DIDWW SIP Trunks can be used with FreePBX for Outbound calls. The following guide will explain the steps necessary to
configure the FreePBX.

Note

This guide has been created with FreePBX Version 16.0.21.9.

## Getting Started

What you need to get started:

> - Access to [DIDWW self-service portal](https://my.didww.com/#/users/sign_in) to create [DIDWW Outbound SIP Trunk](../../voice/outbound-trunks/index.html#user-panel-voice-out) trunk.
> - Access to FreePBX Administration UI.

## Configuring the Outbound Trunk

**Step 1.** Click **Connectivity** on the top section and select **Trunks** from the dropdown menu. Then click on **Add
Trunk** and select **Add SIP (chan\_pjsip) Trunk** (Fig. 1).

[![../../_images/out_fig1.jpg](../../_images/out_fig1.jpg)](../../_images/out_fig1.jpg)


**Fig. 1.** Trunks page.

**Step 2.** Enter your preferred Trunk name in Add Trunk window, under the General tab (Fig. 2).

[![../../_images/out_fig2.jpg](../../_images/out_fig2.jpg)](../../_images/out_fig2.jpg)


**Fig. 2.** Add Trunk page.

**Step 3.** Navigate to pjsip Settings, General Tab, and fill out these fields (Fig. 3):

> - **Username:** SIP Outbound trunk username
> - **Auth username:** SIP Outbound trunk username
> - **Secret:** SIP Outbound trunk password
> - **Authentication:** Outbound
> - **Language code:** Default
> - **SIP Server:** out.didww.com or other [DNS records](../../voice/outbound-trunks/outbound-sip-information.html#services-voice-out)
> - **SIP Server Port:** 5060
> - **Context:** from-pstn
> - **Transport:** 0.0.0.0-udp (instead of 0.0.0.0 FreePBX public IP can be displayed)

Note

If Outbound Trunk have credentials removed, leave the Username, Auth Username, and Password fields blank.

[![../../_images/out_fig3.jpg](../../_images/out_fig3.jpg)](../../_images/out_fig3.jpg)


**Fig. 3.** SIP settings page, SIP Settings [chan\_pjsip] tab.

**Step 4.** Complete configuration by clicking the **Submit** button on the bottom right side.

## Configuring the Outbound Route

**Step 1.** Navigate to the **Outbound Routes**, located under the **Connectivity** section at the top menu.

**Step 2.** On the **Outbound Routes** page, select **Add Outbound Route**, and fill out these fields (Fig. 1):

> - **Route Name:** your preferred route name
> - **Trunk Sequence for Matched Routes:** select the created Outbound Trunk

Note

If you would like to use more than one Outbound Trunk as a failover option, you will be able to add another trunk once
the last empty field is selected.

[![../../_images/out_route_fig1.jpg](../../_images/out_route_fig1.jpg)](../../_images/out_route_fig1.jpg)


**Fig. 1.** Outbound Routes page, Route Settings tab.

**Step 3.** Switch to the **Dial Patterns** tab and fill out these fields (Fig. 2):

```
[match patterns]
XXXXXXXXX
XXXXXXXXXX
XXXXXXXXXXX
XXXXXXXXXXXX
XXXXXXXXXXXXX
```

[![../../_images/out_route_fig2_alt.jpg](../../_images/out_route_fig2_alt.jpg)](../../_images/out_route_fig2_alt.jpg)


**Fig. 2.** Outbound Routes page, Dial Patterns tab.

Note

There is a option to import [`Dial Patterns`](../../_downloads/3ff71370a38dd6bb88abe53b7778046b/didww_dial_patterns.csv)
in **Import/Export Patterns** tab, however, it will override previous Dial Patterns.

**Step 4.** Complete configuration by clicking the **Submit** button on the bottom right side. Click on **Apply Config**
located on the top right side.

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