# Verifications The Verifications tab provides a centralized place to track the status of all your identity and address submissions required for services like DID number registration. Every time you assign an identity and address to a number, a new verification request is created and can be monitored here. **Tracking Verifications** Learn to interpret the statuses, filters, and columns on the Verifications page. [Tracking Verifications](#tracking-verifications) **Submit End User Details** Learn the two ways to assign an identity to a DID number to start the verification process. [Submit End User Details](#submitting-for-verification) **Resubmit End User Details** Learn how to update and resubmit a rejected verification request with corrected identity and address information. [Resubmit End User Details](#re-submit-end-user-details) --- ## Tracking Verifications The Verifications tab provides a searchable and filterable overview of all submitted registration requests. Each entry includes the identity type, linked address, current status (Pending, Approved, or Rejected), and timestamps for creation and last update. Use the filters to sort by reference, identity type, status, or date range to easily manage and monitor verification progress. ### Verification Filters | Filter | Description | | --- | --- | | Reference | Search for a verification request by its unique reference ID. | | Type | Filter the list to show only **Personal** or **Business** identities. | | Status | Filter by status: **Approved**, **Pending**, or **Rejected**. | | Created at (UTC) / Updated at (UTC) | Filter requests based on a specific date range for their creation or last update time. | [![The Verification Tab Filters.](../_images/verifications_tab_filters.png)](../_images/verifications_tab_filters.png) **Fig. 1** The Verification Tab Filters. ### Verification Details By clicking the actions ![actions](../_images/three_dots_action_button1.png) button for a specific request, you can open the **Verification Details** screen. This page provides a complete breakdown of the request and lists all the numbers associated with it. **Verification Summary** This tab provides an overview of the verification request. | Field | Description | | --- | --- | | Status | The current status of the request (approved, pending, or rejected). Hint If a verification is **Rejected**, hover your mouse over the status label to see a tooltip explaining the reason for the rejection. | | Updated at / Created at | The UTC timestamps indicating when the request was created and last updated. | | Identity | The name of the [Identity](identities.html#user-panel-identities) used for the verification. | | Address | The [Address](addresses.html#user-panel-addresses) used for the verification. | **Assigned Number(s)** This table shows DID numbers included in the verification request. | Field | Description | | --- | --- | | DID Number | The phone number submitted for verification. | | Country / City | The location associated with the number. | | Status | The current registration status of the number. | | Time Left | The estimated remaining time to complete the verification process. | [![The Verification Details screen.](../_images/verification_details.png)](../_images/verification_details.png) **Fig. 2** The Verification Details screen. --- ## Submit End User Details The verification process is initiated by assigning an identity and address to a DID number that requires registration. This can be done in two ways. On My Numbers Page > You can assign or re-assign end-user details to numbers you already own that are awaiting registration, either individually or in a batch. > > For a Single DID > > 1. Navigate to **Phone Numbers > My DIDs** and select the **Awaiting Registration** tab. > 2. Find the desired number and click the **None** text in the Identity column next to the ![redverification](../_images/redverification.png) icon. > > [![Clicking the 'None' text to assign an identity.](../_images/assign_single_did_action.png)](../_images/assign_single_did_action.png) > > > **Fig. 3** Assigning end-user details for a single DID. > > 3. In the **Assign End User Details** pop-up, select an **Identity** from the dropdown and click **Confirm**. > > [![The 'Assign End User Details' pop-up for a single DID.](../_images/assign_single_did_popup.png)](../_images/assign_single_did_popup.png) > > > **Fig. 4** Selecting the Identity. > > 4. On the new page that appears, click the **Assign** button. > > [![The Assign button for end-user details.](../_images/assign_button_page.png)](../_images/assign_button_page.png) > > > **Fig. 5** The Assign button. > > 5. In the final **Assign Address** pop-up, select the corresponding **Address** and click **Confirm**. The verification process will now begin. > > [![The 'Assign Address' pop-up.](../_images/assign_address_popup.png)](../_images/assign_address_popup.png) > > > **Fig. 6** Selecting the Address. > > > For Multiple DIDs (Batch Action) > > 1. Navigate to **Phone Numbers > My DIDs** and select the **Awaiting Registration** tab. > 2. Use the **Checkboxes** to select two or more numbers. > > [![Select a batch of numbers using checkboxes.](../_images/assign_batch_checkmarks.png)](../_images/assign_batch_checkmarks.png) > > > **Fig. 7** Select a batch of numbers using checkboxes. > > 3. Click the **Batch Actions** button at the bottom of the page and select **Assign End User Details**. > > [![Assigning end-user details via Batch Actions.](../_images/assign_batch_did_action.png)](../_images/assign_batch_did_action.png) > > > **Fig. 8** Assigning end-user details via Batch Actions. > > 4. In the **Assign End User Details** pop-up, select the **Identity** to apply to all numbers and click **Confirm**. > > [![Selecting the Identity for a batch of DIDs.](../_images/assign_batch_identity_popup.png)](../_images/assign_batch_identity_popup.png) > > > **Fig. 9** Selecting the Identity for a batch of DIDs. > > 5. On the new page that appears, review the list of numbers and click the **Assign** button. > > [![The Assign button for a batch of DIDs.](../_images/assign_batch_button_page.png)](../_images/assign_batch_button_page.png) > > > **Fig. 10** The Assign button for a batch of DIDs. > > 6. In the final **Assign Address** pop-up, select the **Address** to apply to all numbers and click **Confirm**. The verification process will now begin for all selected DIDs. > > [![Selecting the Address for a batch of DIDs.](../_images/assign_batch_address_popup.png)](../_images/assign_batch_address_popup.png) > > > **Fig. 11** Selecting the Address for a batch of DIDs. During Checkout > 1. When [purchasing a DID number](../phone-numbers/buy-numbers/how-to-buy.html#user-panel-purchase) that requires registration, you will see an option to **Submit End User Details** during the checkout process. > > [![Submit End User Details Button.](../_images/checkout1.png)](../_images/checkout1.png) > > > **Fig. 12** Submit End User Details Button. > > 2. Clicking this opens a window where you can select a pre-configured **Identity** and **Address**. > 3. Click **Submit** to associate the details with the number and start the verification process upon checkout. > > [![Assigning an identity and address during checkout.](../_images/checkout2.png)](../_images/checkout2.png) > > > **Fig. 13** Selecting an identity and address in the cart. --- ## Resubmit End User Details Important 1. Resubmit in the verification details page is available only when the number is **Awaiting Registration** and still **linked** to the same verification reference. 2. Before using **Resubmit**, make sure you update your identity and address information, and upload any required documents. See [Edit Identity](identities.html#edit-an-identity) and [Edit Address](addresses.html#edit-an-address) for details on updating these records based on the reason your request was rejected. If a verification request is rejected, you can update the required information and resubmit the request using the **Resubmit** option in the verification details page. > 1. Go to **Identities & Addresses** > **Verifications** tab. > 2. Locate the rejected verification in the list. > 3. Click the **Actions** menu (⋯), then click **Resubmit**, or open the verification details page and click **Resubmit**. [![Rejected verification details with status and reason.](../_images/rejected-verification-details-page-with-resubmit.png)](../_images/rejected-verification-details-page-with-resubmit.png) **Fig. 14** Rejected verification with rejection reason and DID number status. 4. In the **Resubmit End User Details** popup, select the updated **Identity** and **Address** that now meet the requirements. [![Selecting the Identity and Address for resubmission.](../_images/resubmit-from-rejected-verification.png)](../_images/resubmit-from-rejected-verification.png) **Fig. 15** Select updated Identity and Address for resubmission. 5. Click **Submit** to create a new verification request. The system will automatically reassign all originally assigned DID numbers to the new request. A **new reference ID** will be created, and the request will appear in the **Verifications** list in ![pending](../_images/pending_inl.png) status. On this page