# Credit Card

This section explains how to manage credit cards as a payment method for your account. Keeping an active credit card on
file ensures uninterrupted service and makes it easy to add funds to your account balance.

**Add Credit Card**

Learn how to add a new credit card to your account.

[Add a Credit Card](#billing-add-credit-card)

**Manage Credit Cards**

Learn how to configure and manage credit card payment methods.

[Manage Credit Cards](#billing-manage-credit-cards)



---

## Add a Credit Card

> 1. Navigate to the **Billing** section in the left-hand menu and select **Payment Methods**.
> 2. Click the **Add Payment Method** button.
> 3. Select **Credit Card** from the dropdown list.
>
>    ![Selecting Credit Card as a payment method.](../../_images/fig210.png)
>
>
>    **Fig. 1.** Choosing the Credit Card option.
> 4. Fill in the required fields in the **Add New Credit Card** form:
>
>    > - Card number
>    > - Expiry date
>    > - Security code (CVV)
>    > - Cardholder name and billing address details
> 5. Click **Submit** to save the new credit card.
> 6. A pop-up window will appear for **3-D Secure authentication** provided by the issuing bank. Complete this verification to successfully add your credit card to DIDWW.

Note

By default, your first payment method will have Auto-charge enabled. You can disable this feature at any time. See
[Auto-charge Settings](#billing-manage-autocharge) to manage this.

![Add New Credit Card form.](../../_images/fig311.png)


**Fig. 2.** The form for adding credit card and billing details.



---

## Manage Credit Cards

After adding one or more credit cards, they will be listed under your payment methods. From this interface, you can set
a primary card, configure auto-charge options, add funds, or remove a card.

**Set Credit Card Auto-charge Priority**

Set the priority order of your credit cards for automatic payments.

[Set Credit Card Auto-charge Priority](#billing-manage-priority)

**Manage Auto-Charge Settings**

Enable or disable automatic payments.

[Manage Auto-Charge Settings](#billing-manage-autocharge)

**Add Funds Using Credit Card**

Manually add funds to your account prepaid balance.

[Add Funds Using Credit Card](#billing-manage-add-funds)

**Remove Credit Card**

Remove a credit card from your payment methods.

[Remove Credit Card](#billing-manage-remove-card)

---



### Set Credit Card Auto-charge Priority

When you have multiple cards, you can set one as the primary card for auto-charging. This card is marked with a star
icon in the **Priority** column.

> 1. Click and hold the handle icon (☰) for the card you wish to prioritize.
> 2. Drag the card to the top of the list and release.

![Set Card Priority.](../../_images/gif1.gif)


**Fig. 3.** Set Card Priority.



---

### Manage Auto-Charge Settings

The **Auto-charge** feature automatically adds funds from your primary credit card when your account balance drops below
a predefined threshold.

> 1. Find the card in the **Payment Methods** list.
> 2. Toggle the switch in the **Auto-charge** column.

Note

The card marked with a star icon in the **Priority** column will be used for automatic payments.

![Automatic Payments.](../../_images/fig4.12.png)


**Fig. 4.** Automatic Payments.



---

### Add Funds Using Credit Card

To manually add funds to your account balance, click the **Add Funds** button and choose one of the available options
from the top of the modal window.

**Auto-Charge**

Automatically top up your balance using the primary credit card with auto-charge enabled.

[Top Up Using Auto-Charge Enabled Credit Card](#billing-payment-methods-credit-cards-autocharge)

**Credit Card**

Add funds using a saved credit card or choose Instant Payment for a one-time top-up.

[Top Up Using Saved Credit Card](#billing-payment-methods-credit-cards-saved-card)

**Instant Payment**

Make a one-time payment using new credit card details without saving them to your account.

[Top Up Using Instant Payment](#billing-add-funds-instant-payment)



#### Top Up Using Auto-Charge Enabled Credit Card

Use this option to top up your account using the credit card that has auto-charge enabled. If multiple cards have
auto-charge active, the top-priority card (i.e., the first in the list) will be used for the transaction.

> 1. Click **Add Funds**.
> 2. Select the **Auto-charge** tab.
> 3. Click **Confirm** to add the specified amount to your balance.

Important

- Auto-Charge will always utilize the [prioritized payment method first](#billing-manage-priority).
- The minimum payment amount is 30 USD.

![The Add Funds modal showing the Auto-charge option.](../../_images/fig55.png)


**Fig. 5.** Topping up using the auto-charge amount.

#### Top Up Using Saved Credit Card

This option allows you to specify a custom amount and choose the credit card.

> 1. Click **Add Funds**.
> 2. Select the **Credit Card** tab.
> 3. Enter the amount you wish to add in the **Top up amount (USD)** field.
> 4. Select your saved credit card from the **Choose payment option** dropdown menu.
> 5. Click **Confirm** to complete the payment.

Note

The minimum payment amount is 30 USD.

![Selecting a credit card to complete the payment.](../../_images/fig63.png)


**Fig. 6.** Topping up with a specific credit card.

#### Top Up Using Instant Payment

The Instant Payment option allows you to perform a one-time, manual payment at any time.

> 1. Click the **Add Funds** button from the Payment Methods screen.
> 2. From the **Choose payment option** dropdown menu, select the **Instant Payment** option.
> 3. Enter your desired top-up amount.
> 4. Click **Confirm** to proceed to the secure window for a one-time transaction.
> 5. On the secure page, provide your contact and credit card details, then click **Pay** to complete the transaction.

Important

- For European Economic Area (EEA) cardholders, this process uses **3D Secure 2 authorization** as required by PSD2 regulations.
- The minimum payment amount is 30 USD.

![Performing a manual payment.](../../_images/instant-payment.png)


**Fig. 6.** Performing a manual payment.



---

### Remove Credit Card

> 1. Navigate to the **Payment Methods** screen.
> 2. Find the credit card you wish to remove in the list.
> 3. Click the **Delete** icon **x** in the corresponding row.
> 4. Confirm the removal in the confirmation dialog.
>
> ![Remove a credit card.](../../_images/fig72.png)
>
>
> **Fig.7.** Remove a credit card.

---

## Additional Information

**Wire Transfer**

Learn how to add and manage wire transfer payments.

[Wire Transfer](wire-transfer.html#billing-payment-methods-wire-transfer)

**Billing History**

View your transaction history, download invoices, and check your current balance.

[Billing History](../billing/index.html#billing-history-index)

**Payment Actions**

Manage auto-charge, set payment priority, configure automatic top-ups, and receive low balance alerts.

[Payment Automation and Notifications](payment-actions.html#billing-payment-methods-actions)

On this page
