# Getting Started

This guide provides a step-by-step walkthrough to help you quickly set up and configure your billing and payment methods
on the DIDWW user panel. By following these steps, you can ensure your account is always funded, your services remain
active, and your billing is managed efficiently.

**1. Add a Credit Card**

Securely add your primary payment method to the platform.

[Step 1: Add a Credit Card](#billing-qs-add-card)

**2. Configure Auto Balance Top-Up**

Configure rules to automatically refill your balance when it runs low.

[Step 2: Configure Auto Balance Top-Up](#billing-qs-auto-topup)

**3. Configure Low Balance Notifications**

Get email alerts before an auto top-up is performed.

[Step 3: Set Up Low Balance Notifications](#billing-qs-email-notification)

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## Before You Begin

Before you start, make sure you have the following:

> - **A DIDWW Account:** You'll need an active DIDWW account. If you don't have one yet, [Sign up here](https://my.didww.com/#/users/sign_up).
> - **Payment Method:** Prepare a valid payment method.
> - **Access Permissions:** Confirm that you have the necessary permissions. If you're unsure about your access level, review the available [User Roles](../account-settings/adding-new-roles.html#user-panel-roles).

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## Step 1: Add a Credit Card

> 1. Sign in to the [DIDWW User Panel](https://my.didww.com/).
> 2. Go to **Billing > Payment Methods** or [click here](https://my.didww.com/#/payment_methods).
> 3. Click the **Add Payment Method** and select **Credit Card**.
> 4. Enter your card details in the form and click **Submit**.
> 5. Complete the **3-D Secure authentication** to finish.

Note

The first card you add will have **Auto-charge** enabled by default.

[![The form for adding credit card and billing details.](../_images/fig311.png)](../_images/fig311.png)


**Fig. 1.** The form for adding credit card and billing details.



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## Step 2: Configure Auto Balance Top-Up

Once you have a card added, you can configure the system to automatically top up your balance when it runs low. This is
the recommended way to ensure uninterrupted service.

> 1. On the **Payment Methods** page, locate the **Low Balance Settings** panel on the right.
> 2. Enable the **Automatically refill when threshold is reached** toggle.
> 3. Enter the **Threshold amount** (when top-up should trigger) and the **Refill amount**.
> 4. Click **Apply Changes** to save your settings.

[![Configuring automatic balance top-up.](../_images/low-balance.png)](../_images/low-balance.png)


**Fig. 2.** Configuring automatic balance top-up.



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## Step 3: Set Up Low Balance Notifications

Enable email notifications to get notified when your account balance falls below a defined threshold.

> 1. In the **Low Balance Settings** panel, enable the **Low balance notification** toggle.
> 2. Enter the minimum balance that will trigger the email alert.
> 3. Click **Apply Changes**.

[![Low balance notification configuration.](../_images/low-balance-notification.png)](../_images/low-balance-notification.png)


**Fig. 3.** Low balance notification configuration.

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## Additional Resources

**Purchase Your First Number**

Now that your billing is ready, explore and purchase DID numbers.

[How to buy numbers](../phone-numbers/buy-numbers/how-to-buy.html#user-panel-purchase)

**Payment Automation and Notifications**

Learn how to automate payments, manage charge priorities, and retry failed payment methods.

[Payment Automation and Notifications](payment-methods/payment-actions.html#billing-payment-methods-actions)

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