# Services, Coverage, and Pricing DIDWW offers a comprehensive suite of telecommunication services, including global availability of virtual phone numbers (DIDs), flexible voice channel capacity options, SIP trunking, call forwarding, emergency calling, two-way SMS messaging, number porting, and a cloud-based PBX platform. Services are billed on a prepaid model, with charges varying by service type, destination, and usage model. Note - **NRC** (Non-Recurring Charge): One-time activation fee. - **MRC** (Monthly Recurring Charge): Ongoing monthly fee. - **Per-minute usage fees**: Applicable for certain services (e.g., outbound calls or incoming call minutes). All rates are in **USD**. Ensure your payment method supports USD transactions. For the most current service pricing, visit: [DID Pricing](https://www.didww.com/coverage-and-prices/did-pricing) --- ## Phone Numbers A wide range of virtual phone number types is available globally. Pricing follows a prepaid model, with costs comprising a one-time setup fee and a monthly recurring charge. Additional per-minute usage fees may apply based on the number type. **Local Numbers** **Pricing:** NRC, MRC. **Billing:** Caller pays for outbound calls. **National Numbers** **Pricing:** NRC, MRC. **Billing:** Caller pays for outbound calls. **Mobile Numbers** **Pricing:** NRC, MRC. **Billing:** Caller pays for outbound calls. **Shared Cost Numbers** **Pricing:** NRC, MRC. Pay-per-minute for incoming calls. **Billing:** Costs are shared between the caller and the number owner. **Toll-Free Numbers** **Pricing:** NRC, MRC. Pay-per-minute for incoming calls. **Billing:** Caller is not charged. Customer pays for inbound calls. **UIFN Numbers** **Pricing:** NRC, MRC (for the UIFN plus each enabled country). Pay-per-minute for incoming calls. **Billing:** Caller is not charged. Customer pays for inbound calls. Note Capacity is either included or provided separately, depending on the selected service tier. --- ## Capacity Flexible voice channel capacity options, including flat-rate, metered, and hybrid models. These plans define the number of concurrent calls that can be handled through the DIDWW network. Capacity is billed on a prepaid basis and is available for immediate activation via the self-service web portal, API, or by contacting [sales@didww.com](mailto:sales%40didww.com) for high-volume deployments. **Flat-Rate Capacity** **Pricing:** NRC, MRC. **Billing:** All channels are billed on the same monthly cycle. Charges are prorated for any channel changes during the billing period. **Metered Capacity** **Pricing:** Pay-per-minute. **Billing:** No activation or recurring fees are applicable. **Hybrid Capacity** **Pricing:** Combined flat rate and pay-per-minute. Uses flat-rate channels for predictable traffic and metered channels as a reliable backup for high call demands. Note Specific country eligibility for each capacity plan may impact channel pricing and availability. For service details, visit: [DIDWW Capacity Services](https://www.didww.com/services/capacity) --- ## Voice Outbound voice services through Local and International SIP Trunking, as well as Emergency Calling. These services are built on a secure, geo-redundant intercontinental backbone, supporting high-quality, reliable, and compliant voice communication globally. **Local Outbound Termination** **Pricing:** Pay-per-minute. **Billing:** Charges apply as incurred. Calls are billed with an initial minimum interval and subsequent incremental intervals. **International Outbound Termination** **Pricing:** Pay-per-minute. **Billing:** Charges apply as incurred. Calls are billed with an initial minimum interval and subsequent incremental intervals. **Emergency Calling** **Pricing:** Monthly administration and setup fees apply per number. **Billing:** Emergency calls are free of charge. Note For current rates, download the applicable [SIP Trunking pricing](https://www.didww.com/coverage-and-prices/sip-trunking-pricing). To activate any voice service, please contact [sales@didww.com](mailto:sales%40didww.com). --- ## Messaging Person-to-Person (P2P) and Application-to-Person (A2P) messaging using local, national, and mobile DIDs. **Inbound SMS** **Pricing:** Pay-per-message. **Billing:** Charged per message fragment. **Outbound P2P SMS** **Pricing:** Pay-per-message. **Billing:** Charged per message fragment. **Outbound A2P SMS** **Pricing:** Pay-per-message. **Billing:** Charged per message fragment. Note SMS messages may be split into multiple fragments depending on message length and encoding. Each fragment is billed separately. For up-to-date SMS service rates, including destination-specific pricing for A2P and P2P messaging, refer to [DIDWW DID Pricing](https://www.didww.com/coverage-and-prices/did-pricing). --- ## Cloud PBX phone.systems(TM) A fully-featured, cloud-based PBX platform designed for businesses of all sizes. The system offers a seat-based pricing model with flexible billing options. Each seat includes a user license, SIP account, and call forwarding capabilities. There are no feature limitations across pricing tiers. **phone.systems(TM)** **Pricing:** Monthly recurring seat-based model. **Billing:** All seats are billed on the same monthly cycle. Charges are prorated for any seat changes during the billing period. Note For more information, visit: [Cloud business phone.systems(TM)](https://www.didww.com/tools/business-phone-systems). --- ## Number Porting Number porting allows businesses to retain their existing telephone numbers when migrating to the DIDWW network. This service is generally offered free of charge, subject to eligibility and approval. **Port In** **Pricing:** Free of charge in 41 countries (subject to approval). Terms may be updated periodically. Please refer to the official website for the latest information. Note For service details, visit: [DIDWW Phone Number Porting](https://www.didww.com/services/phone-number-porting) On this page