# Register an account with DIDWW

Register a DIDWW production account for live operations or a Sandbox account for testing. Choose your environment,
complete the registration form, confirm your email address, and set a password.

## Step 1: Choose your environment

Choose whether to create a production or Sandbox account.

Production account

Use a production account for live operations involving actual number inventory and billing.

Open the [DIDWW production registration page](https://my.didww.com/#/users/sign_up) to begin registration.


Sandbox account

Use a Sandbox account to test API requests, application logic, or workflow integration without affecting production data
or incurring real charges. For more information about the Sandbox environment, see [API
Environments](../api3/configuration.html#api-environments).

Open the [DIDWW Sandbox registration page](https://my-sandbox.didww.com/#/users/sign_up) to begin registration.

Important

Identity verification is unavailable in the Sandbox environment.
After you complete [Step 4: Set your account password](#user-panel-create-account-set-password) and your Sandbox account
is
registered, add a payment card using any suitable [Stripe test card](https://docs.stripe.com/testing). Then use the [Add
Funds](../billing/payment-methods/credit-card.html#billing-manage-add-funds) flow to add Sandbox funds. Do not use real
payment-card information in the Sandbox.

The remaining steps are the same for both environments.

## Step 2: Complete the registration form

You can register either a Business or a Personal account.
The account type depends on the information you provide in the registration form.

Business account

A Business account is intended for companies and organizations.

1. Enter the following details:

   - **Company name**
   - **Contact name**
   - **Corporate business email address**
   - **Phone number**
   - **Country**
2. Review the DIDWW [Terms & Agreements](https://www.didww.com/DIDWW-Terms-and-Agreements) and [Privacy Notice](https://www.didww.com/privacy-notice).
3. Accept the **Terms & Agreements** and **Privacy Notice**.
4. Complete the **reCAPTCHA**.
5. Select **Register**.

[![Business account registration form](../_images/business.png)](../_images/business.png)


**Fig. 1.** Business account registration form.


Personal account

A Personal account is intended for individual use.

1. Enter the following details:

   - **Contact name**
   - **Email address**
   - **Phone number**
   - **Country**

Important

To register a Personal account, leave the **Company name** field empty.
If you enter a company name, the account may be treated as a Business account.

2. Review the DIDWW [Terms & Agreements](https://www.didww.com/DIDWW-Terms-and-Agreements) and [Privacy Notice](https://www.didww.com/privacy-notice).
3. Accept the **Terms & Agreements** and **Privacy Notice**.
4. Complete the **reCAPTCHA**.
5. Select **Register**.

[![Personal account registration form](../_images/personal.png)](../_images/personal.png)


**Fig. 2.** Personal account registration form.

## Step 3: Confirm your email address

1. Check your email inbox for a confirmation message from DIDWW.
2. Open the email and select **Confirm my account**.

[![Confirm my account link in the DIDWW confirmation email](../_images/fig31.png)](../_images/fig31.png)


**Fig. 3.** Confirm your email address.

Warning

The account confirmation link expires after 7 days. When it expires, DIDWW
permanently deletes all information related to your registration.

## Step 4: Set your account password

After you select **Confirm my account** in the confirmation email, the **Set password for your account** page opens.

1. Enter a strong password in both the **Password** and **Confirm password** fields.
2. Select **Submit**.

[![Password and Confirm password fields on the account setup page](../_images/fig41.png)](../_images/fig41.png)


**Fig. 4.** Set your account password.

Your DIDWW account is now created.

If you experience any issues during registration, contact DIDWW Customer Support
through live chat on the DIDWW website or by email at
[support@didww.com](mailto:support%40didww.com).

---

## Related resources

**Phone numbers**

Learn what DID numbers are and how to purchase and manage them.

[Phone Numbers](../phone-numbers/index.html#user-panel-phone-numbers)

**Voice**

Manage voice services, including Inbound and Outbound Trunks, Emergency Calling, and CNAM.

[Voice](../voice/index.html#user-panel-voice)

**Cloud PBX**

Configure and manage phone.systems(TM), including call flows, number assignments, and users.

[Getting Started](../phone-systems/Getting-started/index.html#ps3-getting-started)

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